General Work History
Senior UX & Accessibility Design Lead with 10+ years of experience operationalizing inclusive design for Federal and Enterprise systems. Proven track record of reduced bug-fix turnaround by 50% and architecting a native app Figma annotation kit to standardize accessibility handoffs. Expert in bridging the gap between designers and engineers.
Senior Accessibility Coach | T-Mobile
- Architected the Native Mobile Annotation System: Developed a comprehensive Figma library for iOS and Android that standardizes accessibility handoff, reducing "Design-Origin" bugs.
- Operationalized "Shift-Left" Workflows: Partnered with designers across multiple teams to integrate accessibility into the early design phase, reducing the feedback loop between design and engineering and preventing late-stage remediation.
- AI Voice Experience: Spearheaded accessibility for a multimodal AI bot; authored technical specs for screen reader/voice synchronization and complex focus management.
- MagentaA11y (GAADY Award): Lead contributor to an award-winning open-source library; developed accessible HTML/CSS patterns and interactive demos to scale enterprise-wide testing.
Ad Hoc, LLC (Remote)
Staff UX Designer & Accessibility Specialist, 2019 – 2024
- Strategic Governance: Architected a "Shift-Left" accessibility lifecycle for 8 federal teams; reduced bug-fix turnaround by 50% through automated testing and integrated "Definition of Done" standards.
- Compliance Excellence: Led the end-to-end audit and remediation strategy for the Medicare.gov relaunch, achieving a 100% Section 508 compliance score from the CMS 508 Office.
- Systems Scaling: Authored agency-wide accessibility specifications for the federal design system, standardizing inclusive patterns for millions of users across Medicare and Healthcare.gov.
- Inclusive Research: Translated usability findings from AT users into technical improvements that boosted task-completion rates and enrollment efficiency.
Jenzabar, Inc.
UX Designer & UI Developer, 2017 – 2018
- Co-engineered an accessible, scalable design system for an EdTech platform, reducing development overhead by 25%.
- Conducted deep-dive accessibility reviews and provided ARIA/code-level remediation guidance adopted by engineering.
Allianz Worldwide Partners
Web Designer and Developer, 2016 – 2017
- Worked closely with various roles to align and prioritize business objectives and user needs, ensuring a cohesive approach to project execution.
- Built components using HTML, CSS, and light JavaScript.
- Led HTML/CSS training workshops for fellow designers, fostering technical growth and improving collaboration for design and development teams.